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How to Turn Onboarding Into Another Revenue Stream
For most home care and live-in care businesses, onboarding is seen as a necessary cost. You hire someone to welcome new clients, explain how your care services work, and help...
How SOPs Can Set Your Home Care Business Free!
A Home Care Business Owner’s Guide If you're running a home care business and feel like you're doing everything yourself, you're not alone. Calls at all hours, endless questions...
Four Competitive Advantages to Grow Your Business
Most home care businesses try to be just a little better at everything. They offer a wide list of services, try to please every type of client, and spread their energy in too...
How to Stop Losing Clients to Google Searches
How to Own Your Name Online Picture this:A family is searching for your home care business on Google because they’ve heard great things. They type your name in… and the first...
How to Choose the Right Business Partner
Over 40% of startup businesses fail because of people problems, often due to the wrong co-founder or partner. In the world of home care, this can mean the difference between...
Why Your Home Care Business Feels Stuck!
So… you figured it out.You stopped guessing.You solved the supply vs. demand puzzle in your home care business. Maybe you boosted referrals, ran new ads, or expanded your carer...
The #1 Growth Mistake Home Care Owners Make
Many home care owners think they need more clients. But in reality, what they really need is more staff. It’s a common trap. You feel pressure to grow, and the knee-jerk...
How to Make New Clients Feel Amazing
Most home care businesses focus on what they promise, but that’s not what clients remember most. They remember how you made them feel. There’s even a name for this: Peak-End...
Are You Charging Enough During High Demand?
Most home care businesses do charge a slightly higher rate for evenings or weekends, usually just 5-10% more. But here’s the problem: that tiny bump doesn’t match the higher...
Frequently Asked Questions
This is all new to me, where do I even start or what do I have to do?
This is normal. Schedule a brief introductory meeting with a member of our team and they will not only discuss the process in detail but will also guide you on where to start and what to do. Everything is in the strictest confidence.
My business is going great, I don’t need to sell?
When everything’s going well in your business, it’s natural to feel like there’s no need to consider an exit. However, who was expecting the 2024 budget to have such a harsh impact on businesses? The best time to sell is often when things are going great, as this is the moment when you can secure a strong legacy, maximum profit, and a smooth transition for everyone involved. Waiting until circumstances change could mean leaving money on the table or dealing with unforeseen challenges down the road.
I am already listed with a broker?
No problem! Direct collaboration is essential. Working together will help us achieve both our goals more effectively.
How long does the process take?
On average, the acquisition process can take anywhere from 3 to 6 months, with some cases completing sooner and others requiring more time. Careful preparation and proper positioning of the business can help streamline the process.
What documents should I show buyers?
Make sure you get a signed mutual non-disclosure agreement before showing any documents or entering into any negotiations. You will be asked for several documents, but don’t let that overwhelm you. First, get to know the buyer and be sure you share similar goals and values. Tenera Care Group’s first step is to evaluate the quality of the relationship that will exist with its home care partners, if the relationship is not excellent, there’s no point in asking you to gather documents. If the fit feels right for you, remember to speak to your accountant to clarify the tax impact of a sale.
Do I need to pay off any debt first?
It’s best to consult with a qualified accountant before making any decisions. In some cases, buyers take on the debt, while in others, the debt is either settled by the owners beforehand or paid off from the sale proceeds.
Can staff remain with the business after it’s sold?
Yes, retaining staff is crucial to a smooth transition and to maintaining business continuity. Existing staff bring valuable experience, relationships, and operational knowledge, which can reassure the buyer and support a successful handover. Their presence increases the business’s overall appeal and stability during the transition period.
I want to sell but stay working in the business?
Many buyers value the continuity and expertise that a previous owner can bring. Staying on in an operational or advisory role can support a smooth transition, reassure the new owner, and help maintain stability for employees and clients alike.
Why is exclusivity required?
Exclusivity is necessary because buyers typically incur substantial fees for due diligence, including those from accountants and solicitors, as part of their commitment to the transaction. By granting exclusivity, you provide the buyer with assurance that their investment in these evaluations is protected, allowing them to focus fully on assessing your business. This dedicated approach benefits both parties and helps keep the sale process efficient and focused.
How will staff confidentiality be handled during the sale process?
Maintaining confidentiality around the sale is crucial, especially concerning staff awareness. It’s recommended keeping the sale private to prevent any disruption or uncertainty among employees. Open communication with key team members can be addressed at the appropriate time to ensure a smooth transition and minimise any potential concerns.
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