by Tom Price | May 14, 2025 | Operations, Sales & Marketing
Good communication is the key to strong relationships in home care. Clients and their families need to feel informed, heard, and supported. Here’s how to enhance communication and build trust. Best Practices for Keeping Families Informed Families want regular...
by Tom Price | Apr 23, 2025 | Sales & Marketing, Tips & Best Practices
Missed calls = missed revenue. If half your calls go to voicemail, how many potential clients are slipping away? In home care, over 50% of inbound calls go to voicemail. But here’s the real kicker, 89% of those callers never call back. Why? Because your voicemail is...
by Tom Price | Feb 26, 2025 | Sales & Marketing, Tips & Best Practices
Keeping Up With the Times: Why Social Media Matters Let’s face it, keeping up with change isn’t always easy. If you remember carrying change for a payphone or using the Yellow Pages to find a number, you know those days are behind us. Today, we have a world of...
